Privacy Policy
Last updated: June 2025
PathGene Biotech Co., Ltd. ("PathGene", "we", "us") operates the website pathgene.com. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website or contact us for business purposes.
1. Information We Collect
We collect information you voluntarily provide through our inquiry and COA request forms, including:
- Full name
- Business email address
- Company name
- Product inquiries and requirements
We do not collect payment information, government-issued IDs, or any sensitive personal data.
2. How We Use Your Information
Information you submit is used solely for B2B business communication purposes:
- Responding to product inquiries and sample requests
- Sending requested documents (Certificate of Analysis, MSDS)
- Following up on quotation requests
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage
Submitted inquiry data is stored securely on our self-hosted server infrastructure. We retain business inquiry records for up to 3 years for legitimate business follow-up purposes, after which records are deleted.
4. Email Communications
By submitting an inquiry, you consent to receive a response email from our sales team. We do not send unsolicited marketing emails. You may request removal from our contact list at any time by emailing 806890115@qq.com.
5. Cookies
This website does not currently use tracking cookies or third-party analytics. If this changes, this policy will be updated and visitors will be notified.
6. Third-Party Services
We use Resend (resend.com) to deliver transactional emails. Your email address is transmitted to Resend solely for the purpose of delivering your confirmation email. Resend's privacy policy applies to that transmission.
7. Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, contact us at 806890115@qq.com. We will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
9. Contact
PathGene Biotech Co., Ltd.
Nanjing, Jiangsu, China
Email: 806890115@qq.com
For privacy-related inquiries, contact: 806890115@qq.com